Our Customers Love Our Service and Support
We provide some of the best service and support in the industry but don’t just take our word for it, read what our customers say about us. We’re proud to share their words and enjoy helping our clients make their worlds cleaner and safer for employees, guests, and staff.
It is with much enthusiasm that I am writing to recommend the services of Valley Janitorial Supplies. I am one of 2 Manager of Facilities and Operations for Lakota Local Schools. Here at Lakota local schools, I have had the pleasure of working with Valley Janitorial Supplies for the last 20 years.
We are completely satisfied with Valley performance. Jerry Gibson, Scott Bowling, and Kayla Gibson do an excellent job at providing services for Lakota. The three of them are great at communicating. Jerry Gibson, Scott Bowling, and Kayla Gibson provide Lakota custodians with a yearly Inservice. They always provide their honest opinion whether it’s about chemicals or equipment. The three of them are great resources when you come across a situation like wax scaling to machine breaking to what chemical should I use on usual situations. They are very dependable. Jerry, Scott, and Kayla are great at helping with training. Every year they work with us on our gym floors. Valley Janitorial Supplies is a great company to work with. I would honestly say you are in great hands with Valley.
Jennifer Price, Manager of Facilities and Operation – Lakota Schools
Four Million Square Feet of Building Space
I just wanted to let you know how pleased the University is with the services that your company provides. The equipment, training, and service that we receive from you as well as our Valley sales representatives, Jerry Gibson and Kayla Gibson, are well above our expectations. I can call at a moment’s notice with an issue (which I have done on several occasions) and Jerry or Kayla responds expeditiously without hesitation and with a smile!
Jerry’s customer service skills are stellar. He is well known and respected throughout our beautiful campus. We have over 4 million sq ft of building floors, restrooms, offices, and labs that we are responsible for and Jerry has been in every sq ft of our buildings. He has vast knowledge in all types of floor care and we heavily depend on him for his expertise in all areas of Housekeeping. Our floors and restrooms are in great shape mainly in part by his continuous training regiment and the great products that your company provides. Your company has always kept us abreast of new technology, equipment and chemicals, so during the trying times of the pandemic other schools and areas were scrambling around, not know what to do or how to do it, the University was well equipped with Kaivacs, Clorox 360 machines, hand sanitizer, disinfectant, gloves, etc., years before the pandemic occurred. This type of service you can not put a price tag on!
The University has relied on the expertise from you and your staff for over 20 years and wish to continue our great relationship for more years to come!
Joyce M.L. Whittaker, CEH, Dir. Facilities Management Housekeeping Operations – University of Cincinnati
Full-Spectrum of Services
I have worked with Valley Janitor Supply Company for a number of years. They approach our district’s cleaning needs from a multi-dimensional perspective. Valley understands the leadership’s concerns of disease prevention, budget constraints, building appearance, safety, and worker satisfaction. All aspects of cleanliness are all of our focus. They have brought emergency supplies, loaner equipment, and added expertise whenever we have requested assistance. I would gladly recommend Valley for any of your janitorial supply needs.
Stephen Ford, Support Staff Supervisor – Clinton-Massie Local Schools
Years of Dependability
Valley is a janitorial company that you can always depend on. I’ve been using Valley for the 13 years I’ve been with the school district and there isn’t an issue that they haven’t been able to solve for us. They are constantly bringing new products, procedures, supplies and equipment to our attention to help us streamline our cleaning and keep our costs down. Our Sales Rep, Bob, worked diligently getting us products last year to keep our students and staff safe and healthy. Over the years Bob has shared his knowledge of chemicals, procedures and equipment with the cleaning staff and myself which has allowed us to get the job done more efficiently saving time and money.
Mary Smith, Talawanda Schools
I would just like to express to the Valley Supply team on how great they have served the Loveland City School District. I have used them for purchasing cleaning supplies for over 16 years. Not only do they supply us with products, but they also have trained my staff on how to use equipment and products. I would like to give a shout to Jerry and Kayla Gibson. They go more than above the call of duty to provide great service.
Supervisor, Loveland City Schools
Ever Changing Demands on Venues
Valley Supply has helped us to stay current with the ever-changing supply demands for our market while also keeping us up to date with the latest releases in terms of products available. The concert venue industry presents a host of unique demands that many industries might not have to consider, and Valley has been there every step of the way to aid in customizing a product line. This has helped us simplify the training process, regardless of the age of the building, from a 90-year-old indoor theatre to a 35-year-old outdoor amphitheater to a brand new indoor/outdoor building. Valley and the sales team have been there every step of the way to help us set real world achievable goals for our staff. We couldn’t imagine how difficult the past year might have been without the individual attention that Valley has provided while always being no more than a phone call away.
James Kirby, Maintenance Supervisor, Music & Event Management (MEMI Cincinnati)